-The eHealth Records System was already launched in 2018.
-There’s no proof of correct processes being followed.
-Why is it being relaunched at the very end of the term?
The City of Johannesburg has “launched” an already existing eHealth System on 9 October; however, the DA initiated and launched this system in August 2018, when 500 000 patients were already registered.
We introduced the eHealth electronic health record system to modernise patient records, reduce duplication, and improve access to medical information across the City’s primary healthcare facilities. In 2018, about 64 of its 81 primary healthcare facilities were connected to the system.
Eight years later, the council has not updated councillors on the system’s progress or whether this investment has delivered results.
We are concerned that there is no proof that the correct processes were followed, or are being followed, to renew this system, and why it is being relaunched at the very end of the term.
We demand clarity on the following details:
What are the details of the Memorandum of Understanding (MOU) between the department and Metropolitan Trading Company (MTC)?How long is the MOU between the department, MTC, and service providers?How much is this project worth?How many patients are currently registered on the system?How many clinics are currently online, and how many still need to get on the system?
With less than a month until the election, the City cannot keep announcing new projects when it should be closing out the current term.
The timing of any new rollout or procurement must be explained transparently, with the City demonstrating that decisions are driven by patient needs, operational requirements, and value for money, not corruption and looting.
If elected to govern, we will work to implement our Manifesto 2026 commitment to developing and implementing Standard Operating Procedures (SOPs) for inventory, dispensing, and patient counseling at our city clinics. We will also introduce digital dispensing systems in our City clinics to reduce errors and improve turnaround times.
The people of Johannesburg deserve an eHealth system that improves care and accounts for every rand spent, with results they can see in their local clinics.