Tshwane City Cleansing Levy double billing continues

21 Oct 2025 in Press Statements

Despite commitments to reverse the waste levy charges against thousands of sectional title holders, the Tshwane Metropolitan Municipality and Mayor Moya have failed.

Let us be clear, the amounts that are being charged to these residents are totally unlawful. Even more so, the Tshwane Metro publicly admitted they had made a mistake and would rectify it.

Instead, countless properties have been charged with these unlawful amounts once again.

This, despite the fact that a reporting mechanism was put in place with officials to rectify the mistake on these accounts. However, a month has passed and absolutely nothing has happened. It appears the problem is more entrenched than previously communicated.

Countless residents and Body Corporates filed their requests for refunds with officials, none of which were even responded to. Not even a courtesy of a reply or automated reference number. Worse still, thousands of residents paid these charges on the basis they would be reversed and credited to their accounts. Instead, they have been billed again.

This is a cataclysmic failure by the administration and Mayor Moya who indicated that the matter would be resolved. Many of these residents are now indicating they intend to boycott paying their bills until they are refunded these unlawful charges.

We call on the Mayor to immediately put measures in place that will see these unlawful charges reversed and clean up the billing crisis that she has created. In the absence of this, the DA will have no choice but to direct residents to file the disputes on their accounts directly with the Mayor’s office. If the officials who were assigned these responsibilities cannot resolve this matter, then the Mayor’s office can start doing it instead as was promised.