The Democratic Alliance (DA) calls on the unlawfully deployed Tshwane administrators to ensure that residents of Mamelodi have better access to municipal services and that the only operational Thusong Service Centre Centre in the area has adequate staff and proper working systems.
The DA visited the centre today as part of its overall campaign to pressurise the illegal administrators to improve service delivery in Mamelodi.
Angry residents queueing outside the centre complained that the systems being offline are a regular occcurence.
It does not help that the centre is Covid-19 ready with the necessary protocols in place when there is no cashier on site and customers have to walk to the local mall to pay their utility services bills.
The centre is the only place where residents can report general service delivery issues and deal with the municipality on a face-to-face basis. A similar one in Stanza Bopape has been closed due to security reasons.
The initial purpose of the Thusong Centre was to strengthen service delivery in communities.
The DA will ensure that the Mamelodi Thusong Centre does not become a white elephant like all the other failed ones countrywide under ANC control.
Furthermore, the DA has discovered that meter readers are failing the residents of Mamelodi.
Many accounts are being estimated, causing inflated accounts that anger residents. No accounts are currently going out, which causes a drop in payment rates by account holders in Mamelodi.
Mamelodi is experiencing major issues with regular and lengthy electricity outages, poor repair response times and a lack of infrastructure maintenance to such an extent that violent protests erupted last week.
The DA calls on the unlawful Tshwane administrators to urgently reinstate a cashier service at the Mamelodi customer care centre, re-open the Stanza Bopape customer care centre and beef up security there, upgrade the Nellmapius customer care centre to provide better access to municipal services and restore electricity supply and electricity maintenance in Mamelodi.